Warranty Manager Recruitment
No Fee Until You Hire
WHY THIS ROLE IS HARD TO HIRE
- Finding a Warranty Manager with residential construction experience and strong knowledge of building systems, repairs, subcontractor coordination, and homeowner service can be challenging.
- The right candidate must balance customer expectations with warranty policies, repair costs, construction quality, response times, and trade partner availability.
- Poor warranty management can lead to unresolved issues, repeat service calls, increased costs, and customer dissatisfaction. Therefore, experienced warranty leadership is important for protecting both the builder's reputation and long-term project quality.
Brightway helps you find the right talent faster.
Brightway identifies Warranty Managers with experience in residential construction, warranty administration, inspections, repair coordination, subcontractor management, and homeowner communication. In addition, we focus on professionals who can resolve warranty issues efficiently while maintaining strong service and quality standards.
About the Warranty Manager Role
Role Highlights
5-12+ Years
Residential Warranty Management
Warranty Claims, Inspections & Repairs
Office, Field & Homesites
Residential Homes & Communities
Permanent
Single-Family, Multifamily & Residential Communities
Building Systems, Repairs & Deficiency Resolution
Homeowner Service & Warranty Resolution
Construction & Customer Service Leadership
Post-Construction, Warranty & Service
Quality, Response Time, Cost & Customer Satisfaction
What does a Warranty Manager Do?
Manage Warranty Requests
Reviews homeowner warranty requests, determines required actions, prioritizes service needs, and coordinates timely resolution.
Conduct Warranty Inspections
Inspects reported issues, documents conditions, evaluates potential causes, and determines appropriate repair requirements.
Coordinate Repairs & Trade Partners
Schedules subcontractors and service providers, communicates repair requirements, and monitors completed warranty work.
Track Warranty Costs & Documentation
Maintains warranty records, tracks repair costs and service activity, and documents completed work for accurate reporting and future reference.
Improve Construction Quality
Identifies recurring warranty issues and communicates trends to construction teams to help reduce repeat defects and improve future project quality.
Need a Warranty Manager for Your Residential Construction Business?
Connect with experienced Warranty Manager talent who can manage warranty claims, inspections, repairs, subcontractors, homeowner communication, documentation, and post-construction service.
KEY RESPONSIBILITIES
- Manage warranty requests, homeowner concerns, inspections, repairs, and post-construction service activities.
- Inspect reported deficiencies and determine appropriate repair requirements based on warranty policies and construction standards.
- Coordinate subcontractors, vendors, service technicians, and internal teams to complete warranty repairs efficiently.
- Track warranty claims, repair costs, response times, recurring issues, documentation, and service performance.
- Communicate warranty trends and recurring construction issues to project and operations teams to support quality improvements.
QUALIFICATIONS & REQUIREMENTS
Experience
5-12+ years of residential construction, warranty management, field supervision, customer service, or related experience, with strong knowledge of residential building processes.
Education
Bachelor’s degree in Construction Management, Building Science, Business Administration, or a related field preferred. Equivalent residential construction and warranty experience may qualify.
Certifications
Relevant construction, building inspection, customer service, or project management certifications can be beneficial depending on project and employer requirements.
CORE SKILLS
MARKET & COMPENSATION INSIGHTS
typical Salary Range
$80,000-$120,000
Performance Bonus
Experience Level
Mid-Senior / Leadership
Role Demand
High
Hiring Market
Nationwide
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About Residential Construction
Explore Brightway’s Residential Construction recruitment services for experienced professionals across warranty management, production, project management, construction management, purchasing, land development, estimating, and field operations.
